toysbase Store Order & Shipping Policy

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Thank you for choosing toysbase Store. We are committed to getting your order to you accurately, efficiently, and with complete visibility along the way. The policies below explain how we handle orders, what shipping options are available, and how you can stay informed from the moment you check out until your package arrives at your door.

Order Processing

At toysbase Store, every order receives our immediate attention. Orders are processed within 1–2 business days, Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery estimates begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

All delivery timeframes are calculated in business days and may be extended during peak seasons, such as holidays, or due to severe weather conditions.

International Shipping

toysbase Store is pleased to serve customers in Canada, the United Kingdom, Australia, and select European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the sole responsibility of the recipient and are not included in your purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you fully informed about your shipment. A tracking number will be sent to your email address as soon as your order is dispatched. If you do not see tracking updates within 3 business days of receiving your order confirmation, please contact our customer support team so we can assist you.

Address Changes

If your shipping address needs correction, please contact us within 1 hour of placing your order and include your order number in your message. We will make every effort to accommodate address changes requested after this window; however, once an order has entered processing, we cannot guarantee that modifications will be possible.